PRIVACY POLICY

Welcome to PuffNStuff's Privacy Policy. This document outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of this policy.

Collecting Personal Information

At PuffNStuff, we collect various types of personal information to provide you with our services effectively. This includes device information, order details, and customer support information. Please note that our site is not intended for individuals under the age of 18.

Source of Collection

The personal information we collect is obtained directly from you, ensuring transparency and consent in the process.

Disclosure for Business Purpose

We may share your personal information with our processor, Shopify, to fulfill our contracts and provide you with our services. Rest assured, your data is handled with the utmost care and in accordance with applicable laws and regulations.

Customer Support Information

Examples of personal information collected for customer support purposes include details provided during communication. This information is vital for resolving issues promptly and efficiently.

Minors

The Site is not intended for individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us via WhatsApp (07580920000) to request deletion.

Using Personal Information

We use your personal information to provide our services, including processing payments, fulfilling orders, and keeping you informed about new products and offers.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), we process your personal information based on various lawful bases, including your consent, the performance of contracts, compliance with legal obligations, and our legitimate interests.

Retention

We retain your personal information for our records as long as necessary or until you request its erasure.

Automatic Decision-Making

We engage in limited automated decision-making to prevent fraud, ensuring a secure environment for our users.

Cookies

We use cookies to enhance your browsing experience. These include functional, performance, advertising, and social media cookies. You can manage your cookie preferences in your browser settings.

Do Not Track

Please note that we do not alter our data collection practices in response to "Do Not Track" signals due to the lack of a consistent industry standard.

Changes

We may update this Privacy Policy from time to time. Check the "Last updated" date to stay informed about any changes.

Contact

If you have questions or concerns regarding our Privacy Policy, please contact us via WhatsApp (07580920000).

Last updated: 12/11/23

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here.